Explore What This Policy Covers
This policy applies when you open an account, sign in from phone or desktop, send a message, or use DANA, OVO, GoPay, or QRIS on our site. We collect the details needed to run the account, confirm ownership, show transaction status, and answer a support request.
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We also record browser type, device model, IP address, and cookie signals so logins stay consistent and unusual access can be flagged. If local law changes what may be processed, we narrow or expand handling only where local law permits. We do not keep data forever:
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records stay only as long as they are needed for support, dispute handling, security checks, and legal duties. When you want a correction or deletion request, use the email tied to your account and we will ask for a verification step before we change anything.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.